AI literacy: train your team
Article 4 obliges organisations to give staff who work with AI sufficient knowledge. It has been in force since February 2025 and is the most underestimated obligation in the AI Act.
AI literacy (Article 4) was the first obligation to take effect. Since 2 February 2025, anyone who works professionally with AI must understand what AI can do, where the risks lie and what the AI Act requires.
It doesn't have to be expensive training. A short workshop, e-learning or team meeting can be enough. The point is that staff know: when AI output may be unreliable, when human oversight is needed, and which rules apply.
Document your AI training: who was trained, when and what the content covered. This is your evidence in case of a regulatory inspection.
Tip: start with the staff who use AI most (customer service, marketing, IT) and then expand to the rest of the organisation.
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